Privacy policy
PRIVACY POLICY
Last Updated: 09/09/2026
Saltura (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, including limited presale products such as the Shoreline Hoodie, or contact us.
1. Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Order details, including presale orders
Non-Personal Information
We may automatically collect:
- Browser type
- Device type
- Pages visited
- General website analytics
Payment Information
Saltura does not directly store or process your complete payment details. Payments are securely handled by trusted third-party payment providers.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Manage and fulfil presale orders, including the Shoreline Hoodie
- Communicate updates regarding your order and estimated presale timeframes
- Provide customer support
- Improve our website and customer experience
- Send marketing or promotional content when you have opted in to receive it
3. How We Protect Your Information
We take your privacy seriously and use reasonable measures to help protect your personal information, including:
- Secure payment processing through third-party providers
- Secure website infrastructure
- Limited access to personal information where appropriate
We do not sell, rent, or trade your personal information to third parties.
4. Sharing Your Information
Your information may be shared with trusted third-party service providers when necessary to operate our business and fulfil your order, including:
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Analytics and marketing platforms
These providers only receive information necessary to perform their relevant services.
5. Cookies
Saltura may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic and performance
- Remember cart and user preferences
- Improve the overall customer experience
You can disable cookies through your browser settings; however, this may affect certain features and functionality of our website.
6. Your Rights
Depending on applicable laws and your location, you may have the right to:
- Access your personal information
- Request corrections or updates to your information
- Request deletion of certain personal information
- Opt out of marketing communications
To exercise these rights or ask questions about your personal information, please contact us at:
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Process and fulfil orders, including presale orders
- Meet legal, tax, and accounting requirements
- Provide customer support
- Resolve disputes
- Maintain appropriate business records
8. Changes to This Policy
Saltura may update this Privacy Policy from time to time. Any changes will be published on this page, along with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Email: saltura.inquiries@outlook.com
Nothing in this Privacy Policy is intended to limit any rights you may have under applicable Australian privacy laws.