Terms of service
TERMS OF SERVICE
Last updated: 09-09-2026
Welcome to Saltura. By accessing or using our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully.
1. Overview
These Terms of Service (“Terms”) govern your use of the Saltura website, products, and services. By accessing our website or making a purchase, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or purchase our products.
2. Online Store Terms
By using our website, you confirm that:
- You are at least the age of majority in your region, or
- You have permission from a parent or guardian to use the website and make purchases.
You must not use our website or products for any illegal or unauthorised purpose.
3. Products & Availability
Saltura products are released in limited quantities and may be available for limited-time releases or presales.
The Shoreline Hoodie is available exclusively through a 72-hour presale.
- The Shoreline Hoodie is produced following the presale period
- Orders may take approximately 5–9 weeks to be produced and shipped
- Production and shipping timeframes are estimates and may vary
- Presale orders cannot be cancelled due to change of mind after the applicable cancellation period
- Customers may request a size change within 24 hours of placing their order, provided the requested size is available
We reserve the right to:
- Limit quantities of any product
- Change or discontinue products
- Modify product details or availability
Colours, photographs, and product descriptions are displayed as accurately as reasonably possible. However, colours may appear differently depending on your device or screen.
4. Pricing & Payments
- All prices are listed in AUD unless otherwise stated
- Prices may change at any time
- The price displayed at the time of purchase will apply to your order
Payments are securely processed through trusted third-party payment providers. Saltura does not directly store your complete payment details.
5. Shipping
Shipping timeframes vary depending on the product and delivery location.
For the Shoreline Hoodie 72-hour presale, please allow approximately 5–9 weeks for production and shipping.
Once your order has been shipped, you will receive tracking information where available.
While we will make reasonable efforts to meet estimated timeframes, Saltura is not responsible for delays caused by postal carriers, shipping providers, production issues, customs, or circumstances outside our reasonable control.
6. Refunds & Returns
Saltura does not accept returns or provide refunds for change of mind.
Refunds or replacements may be available if:
- Your item arrives damaged
- Your item is faulty or defective
- You receive the incorrect item
Customers must contact Saltura within 7 days of receiving their order if they believe their item is damaged, faulty, or incorrect.
For full details, please refer to our Refund Policy.
Nothing in these Terms is intended to exclude, restrict, or override any rights or guarantees you may have under applicable Australian Consumer Law.
7. Accuracy of Information
We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we cannot guarantee that all:
- Product descriptions
- Pricing
- Availability
- Images
- Website content
will always be completely accurate or free from errors.
We reserve the right to correct errors, update information, or make changes to our website at any time.
8. Prohibited Uses
You agree not to:
- Use our website for unlawful purposes
- Attempt to hack, disrupt, or damage our website
- Upload malware or malicious code
- Collect or misuse personal information belonging to others
- Interfere with website security features
- Use our website for fraudulent or unauthorised activities
9. Intellectual Property
All content displayed on the Saltura website, including but not limited to logos, brand names, photographs, graphics, designs, product names, text, and other materials, is owned by or licensed to Saltura.
You may not copy, reproduce, distribute, modify, or use Saltura's intellectual property for commercial purposes without prior written permission.
10. Limitation of Liability
To the extent permitted by law, Saltura is not responsible for losses or damages resulting from:
- Delays caused by third-party shipping providers
- Production or shipping delays outside our reasonable control
- Website interruptions or technical issues
- Third-party services
- Unauthorised use of our website
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including rights and guarantees provided to consumers under Australian Consumer Law.
11. Changes to These Terms
Saltura may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of our website following any changes means you acknowledge the updated Terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us: